Privacy Policy

Last updated:** 2026-07-07

1. Introduction

PT. Sistem Inovasi Berdikari operates the Ultradius platform. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

Account Information

Name, email, company name, phone number, billing information.

Technical Data

IP address, browser type, device information, usage patterns.

Customer Data (End-Users)

Connection logs (MAC address, IP address, session times), data usage volume. We do NOT inspect or store content of communications.

3. How We Use Your Information

- To provide and improve the platform

- To process billing and payments

- To send service notifications

- For anonymized analytics

4. Data Sharing

We do not sell your personal data. We may share with service providers (cloud infrastructure, payment gateway, email delivery) and legal authorities when required by law.

5. Data Security

Encrypted in transit (TLS 1.3) and at rest (AES-256). Role-based access control. Regular security audits.

6. Data Retention

Account data retained for duration of account plus 90 days. Customer connection logs retained for 90 days.

7. Contact

PT. Sistem Inovasi Berdikari

Email: legal@ultradius.com